Summit Construction Group
Construction · Katy, TX · 45 employees, 3 locations
The Challenge
Summit was managing IT with a break-fix provider who took 24-48 hours to respond. Ransomware hit one of their project managers’ laptops, encrypting 6 months of blueprints and bids. They paid the ransom but lost 2 weeks of productivity.
Our Solution
HiveTech deployed endpoint detection & response across all devices, migrated file storage to Microsoft 365 with automated cloud backup, and set up 24/7 monitoring. Every device now gets automatic patching and a next-gen antivirus agent.
99.9%
Uptime since onboarding
0
Security incidents in 12 months
4 hrs
Average response time → 15 min
$18K
Saved vs. previous break-fix costs
“After the ransomware hit, we knew we couldn’t keep doing IT the old way. HiveTech got us set up in a week and we haven’t had a single incident since. Our guys can actually focus on building instead of fighting computers.”
Marcus Rivera
Operations Director, Summit Construction Group